What our Customers are saying
We’re extremely proud of the client base which we have built up over the last few years, and it’s extremely gratifying when our customers offer to act as reference sites, or to be the subject of a Case Study. With so many to choose from, here is just a small selection of the Case Studies which we have created so far. Alternatively, please use the links on the left to go straight to each Case Study PDF.
Center Parcs
- Initial predicted savings of more than £30,000 over two years
- Networked solution with IP gateways at remote sites, to aggregate traffic centrally
- Supports 5,000+ staff and manages 480,000 minutes a year
"It’s a fantastic concept and we are making very good savings. It's very easy to demonstrate the return on investment and I can only say positive things about it."
Anthony Wood - ICT Infrastructure Manager
Please click here for the full Case Study.
UNISON
- Initial predicted savings of £26,000 over initial contract term
- Total savings of more than £60,000 to date
- Ongoing relationship over five years
"Obsidian always advise us on the best options to ensure we save the most money, and they provide detailed reports so that we can see exactly what we’ve used and exactly how much we’ve saved."
Laurence Arterton - Infrastructure and Telecoms Manager
Please click here for the full Case Study.
Imperial College London
- Predicted savings of £67,500 over two years
- Initial contract recently renewed
- Free SMS broadcast messaging
"Obsidian are a very good company to deal with and I often recommend them to other Higher Education institutions"
Stuart Kerr - Telephone Services Manager
Please click here for the full Case Study.
Neopost
- Predicted savings of £41,000 over two years after recent renewal
- Call charges dropped from 13p per minute to 3.5p per minute within a year
- Future plans to route calls from seven remote sites via the Gateway
"We’ve been using the service for a few years now and it really does do what it is designed to do - cuts mobile call costs. You can really see the savings we’re making"
Keir Bancroft – Technical Services Manager
Please click here for the full Case Study.
London and Country Mortgages
- Initial predicted savings of £114,000 over two years
- More than 140,000 minutes per month managed by Obsidian
- Extended solution now saving an average of £120,000 per annum
"It’s working even better than we thought it would we’re saving somewhere in the region of £10,000 per month, so that’s £120,000 a year straight onto our profit figures!"
Remo DelGreco - Head of IT
Please click here for the full Case Study.
Cobbetts
- Initial predicted savings of more than £40,000 over two years
- 300,000 minutes per year managed
- Supports 600 staff members across four sites
"We are already saving in the region of £1,200 per month and this will increase over time. Any firm with any volume of landline to mobile calls must look at this - we have been delighted with it."
Paul Leyland - Head of Internal Services
Please click here for the full Case Study.
North West London Hospitals NHS Trust
- Initial predicted savings of £70,000 over two years
- 99,000 minutes managed each month to support 4,200 staff
- Further expansion planned as call volumes to mobiles increase
"We noticed a reduction in our bills immediately. The 44% decrease in our pence per minute rate is saving us around £35,000 each year, which can be spent on other more vital care services."
Jon Cameron - ICT Telecommunications Manager

